Crew Scheduler

Our delivery model

This apprenticeship is planned for an 18 month duration pre End Point Assessment. We have broken down the occupational standard into 6 x 3 month phases that include:

At least one online 1-2-1 session with a dedicated and experience tutor per month.
Online group workshops every month.
Access to our state of the art Learning Management System to complete portfolio work.
Online review meetings with learner, line manager and tutor to discuss progress approx. every 10 weeks.
Quarterly face to face group training sessions with all learners.
The quarterly sessions will also be held on site in a variety of aviation environments to further widen our learner's industry appreciation and experience.

All of our training has also been meticulously designed to meet the requirements of ICAO 10106 Operations Officer competency-based training.

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Key Topics

Operational Planning

Creating, revising and maintaining crew schedules and rosters to meet service delivery, contractual and commercial requirements.

Resource Allocation

Efficiently and tactically allocate crews to meet operational needs

Compliance and Safety

Ensure that all operations adhere to legislative, industry specific and organisational safety requirements.

Performance Monitoring

Continuously assess services and provide interventions or recommendations to improve operational performance.

Digital Systems Management

Effectively operate systems to support the creation and presentation of schedules and rosters.

Emergency and Disruption Management

Respond to disruption and emergency situations with rapid problem solving to provide alternative crewing solutions.

Stakeholder Communication

Collaborate with key stakeholders, including management, operations and crews to ensure smooth delivery.

Data Analysis and Reporting

Capture and analyse performance data validate and improve crew schedule solutions, ensuring efficiency, safety and sustainability.

Legislation and Compliance Auditing

Conduct regular compliance checks, report non-compliance and escalate issues as needed.

Professional Development

Commitment to continuous training and compliance with equity, diversity, and inclusion legislation

Frequently Asked Questions

Who is this for?

This apprenticeship is aimed at employees who are entering the Crew Scheduling environment for the first time.

How long does it take?

18 months.

How much does it cost?

£8000+VAT (Levy funded)

Is there an exam?

To complete the apprenticeship you will be assessed by an independent end-point assessment organisation, this assessment includes an observation with questions and an interview underpinned by a portfolio of evidence.

What are the benefits to the apprentice?

Ongoing support and additional training to ensure you are meeting your full potential in the quickest time scale.

What are the benefits to the employer?

Additional training to provide the apprentices with a greater understanding of the industry’s needs and an increase in situational awareness.

What type of job could I expect to get with this qualification?

Progression from this apprenticeship is expected to be into a Crew Scheduling role with progression into a management role.